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The future of stand alone VoIP was brought to everyone’s attention last month, when the number 2 stand alone broadband phone company in the nation, SunRocket, went bankrupt and closed their doors forever. While there were signs that SunRocket was in financial trouble when they laid off workers the previous month, it came as quite a shock to most of the telecommunications industry.

When you are shopping for a VOIP service provider for your business, it is a good idea to get the details concerning the provider you are think about going with. This will reveal the retention rate of their customers, along with the number of new clients that they have. Some of these providers offer technical training to put their clients at ease while they are working on voice over IP.